ABOUT THE COMPANY:

Hey there! At THB, we're a top-notch Real Estate Investment Firm based right here in Durham, NC. Our main mission? We're all about making homeowners' lives better by helping them tackle any challenges they're facing and finding a solid solution for them. When it comes to our customers, we're all about delivering top-notch experiences that really stand out and make for a memorable experience. We're big on teamwork too – working together, hitting our goals, and constantly looking for ways to grow. So, if you're someone who's driven and ready to make a real impact, we'd love to have you join our team!

ABOUT THE POSITION

We are seeking a highly organized and proactive Executive Assistant to provide comprehensive support to the Owner of our company. The ideal candidate enjoys organizing chaos and bringing order to it. They are a problem-solver, don't get overwhelmed easily, and can multitask effectively in a fast-paced environment; someone willing to roll up their sleeves and dive right in. This position is eligible for bonus incentives based on performance. There is room for growth within this role. If you're ready to be the right-hand person to the owner of the company and make a real impact, we'd love to have you join our team!

Experience (preferred or required):

• High School Diploma required, and/or Associate’s degree preferred
• 2 years of related office assistant or admin experience preferred
• 2 years of phone or call center experience preferred
• Experience working in real estate industry preferred
• Highly organized, ability to follow processes, great communication skills required
• Quickbooks experience is preferred
• Technology driven & ability to learn quickly required
• Strong working knowledge of Google Docs and MS Office including Word, Excel, Outlook, and PowerPoint

Essential Duties and Responsibilities While Assisting Owner Based on Department:

Office Administration Essential Duties & Responsibilities:

• Provide administrative support to the Owners of the Company with daily tasks
• Effectively and professionally answers and returns calls, emails, and mail communications both internally and externally
• Ensure all company files remain organized
• Perform data entry
• Schedule meetings and/or calendar appointments
• Manage social media accounts to deploy content
• Updating company website
• Repurposing content & dripping emails to our existing database
• Marketing & rebranding properties
• Handle multiple property logistics
• Process light financial payments and bookkeeping activities – opening and organizing mail, making payments, updating quick books, etc.
• Shop and run errands for office
• Assist in hiring / recruiting as needed
• Miscellaneous help with printing, archiving, organizing, decorating, booking flights/hotels, running errands, editing documents, developing presentations, etc.
• Maintain the inventory and cleanliness of the office / kitchen areas
• Follow and adhere to Company policies, procedures, and guidelines
• Willing to learn the industry and help us maintain and grow our marketplace position
• Attend business meetings and trainings as required
• Perform other administrative tasks and special projects as assigned

Operations Management Essential Duties & Responsibilities:

• Manage all utilities for office and properties
• Order materials for properties as needed
• Help Schedule contractors to complete work needed at projects
• Inspect and walkthrough properties before, during, after project to track progress

Transaction Coordination Essential Duties & Responsibilities:

• Work closely with sellers, buyers, and Closing Attorney to coordinate all real estate transactions involving THB from beginning to end
• Manage all documentation of each transaction
• Initiate and review title searches with Closing Attorney
• Ability to use CRM (Podio) daily to update files and stay on task until deals are closed
• Schedule photos, inspections and any other walk throughs, meetings, and or appointments with sellers, buyers, attorneys, mobile notaries, property runners, etc.
• Communicate and maintain rapport with the sellers, buyers and closing attorney

Property Management Essential Duties & Responsibilities:

• Manage rental marketing
• Ensure all rentals are rented, marketed appropriately, and leased
• Willing to learn and understand all legal docs including but not limited to leases, loans, evictions, and operating agreements
• Manage Filing Process for each property, taxes, water bills, etc.
• Manage contractors and tenant requests in a timely manner

Position Requirements and Skills:

• Professional in attitude and appearance (with a proven track record)'
• Must be ambitious! We’re looking for a real “Go-Getter” who wants to serve and add value
• Lives out our core values – Teamwork, Hard-work, Integrity, Growth, Health, Accountability
• A roll-up-your-sleeves, and all hands-on deck mentality to cross functional tasks and assignments
• Strong relationship management and the ability to drive multiple tasks to completion successfully
• Resourceful team player and a positive “can-do” attitude
• Possess the ability to connect with a variety of personalities
• Research and development skills to improve processes
• Extremely strong phone skills
• Takes an ownership mentality in all that is done in this position
• Must be detail-oriented and helpful
• Ability to use or quickly learn real estate specific CRM and marketing/lead technologies
• Be a team player who thrives working with a tight-knit company where their activities directly affect the bottom line
• Ability to perform intermediate tasks in the Google Docs and/or MS Office Suite (Word, Excel, PowerPoint)
• Outstanding written, grammar, & verbal communication skills with ability to interact with all levels of an organization
• Must possess excellent problem-solving and planning skills
• Excellent time management skills and ability to adhere to schedules/deadlines
• Self-motivated and results-driven with proven ability to succeed – wants to grow both professionally and personally
• Ability to work some nights and weekends if needed
• Good attendance record
• Limited travel as required

** IMPORTANT TO CONSIDER **
- Starting Salary = Base Pay ($35,000) Bonuses (Automatic pay increase in 2025)
- Working Hours: 9:00am to 7pm Monday through Friday
- This is an IN-PERSON position. You must be able to commute to our office in Durham everyday; no working from home
- There is opportunity for growth and promotion within this position

Job Type: Full-time

Pay: $35,000.00 - $40,000.00 per year

Benefits:

• Paid time off

Schedule:

• 10 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Type "CONFIRM" to acknowledge that you have read the full job description and meet the minimum requirements.

Experience:

• office assistant or admin: 2 years (Preferred)
• Real estate: 1 year (Preferred)

Ability to Relocate:

• Durham, NC 27705: Relocate before starting work (Required)

Work Location: In person